1. What Is Covered

This warranty exclusively covers the reapplication of MACH-10 Ceramic Coating to the painted surfaces of your vehicle.

No other remedies are included. This warranty does not cover paint correction, repainting, or any compensation related to vehicle damage, whether cosmetic or structural.

2. Coverage Period

Warranty coverage is determined by the service package purchased:

• 5-Year Coating: Includes five years of warranty protection, with annual inspections required.
  

• 10-Year Coating: Includes ten years of warranty protection, with annual inspections required.
  

• For 5- and 10-year packages, failure to complete required annual maintenance within the specified timeframe voids the warranty.
  

• Lifetime Coating: Includes lifetime warranty coverage. Annual maintenance is not required for warranty eligibility.
  

Important notes on the Lifetime Package:

• Lifetime customers are entitled to one full reapplication, even if the coating fails due to neglect or improper care.
  

• If coating failure is caused by neglect, only one reapplication will be covered under the warranty.
  

• Subsequent failures caused by neglect will not be eligible for additional warranty coverage.
  

3. Accident and Bodywork Coverage

If your vehicle is damaged in an accident or undergoes body repair:

• MACH-10 will provide one reapplication of the ceramic coating on the affected area, if coating loss is verified and annual service requirements have been met.
  

• Lifetime package customers remain eligible for this coverage even if they have not completed annual maintenance.
  

• The installer reserves the right to recover reapplication costs from your insurance if a claim was filed and ceramic coating coverage was excluded.
  

• Reapplication must be performed by an authorized MACH-10 installer.
  

• Coverage is limited to the original value of the coating service for the affected panel(s).
  

• Aftermarket parts or cosmetic upgrades not present at the time of the original installation are not covered.

4. Maintenance Requirements

For the 5- and 10-year warranty to remain valid, you must follow the recommended care schedule:

• Wash your vehicle at least every two weeks
  

• Use MACH-10 Maintenance Spray or a rinseless wash
  

• Avoid washing with untreated hose water, especially in hard water areas
  

• Hand dry using clean microfiber towels
  

• Promptly remove contaminants such as bird droppings, bugs, sap, and water spots
  

• Do not use brushes, abrasive tools, or harsh chemicals
  

5. Annual Inspection Requirements

(Required for 5- and 10-year packages)

• Inspections must be performed within 30 days before or after the anniversary of your original installation
  

• Each inspection must be officially documented and submitted by your authorized installer
  

• The service includes:
  

• Exterior wash and decontamination

• Clay mitt treatment

• Gloss and hydrophobic performance check

• Warranty verification and service summary
  
  

• Standard inspection fees apply and are set by each authorized installer
  

• Missing an inspection voids the warranty for all standard packages
  

• Lifetime customers are exempt from annual inspection requirements

6. Warranty Exclusions and Limitations

Not Covered:

• Swirl marks, scratches, chips, or abrasions
  

• Water spotting, mineral deposits, or etching from untreated water
  

• Pre-existing defects or failed clear coat
  

• Damage from improper care or failure to follow aftercare instructions
  

• Vandalism, accidents, or natural disasters
  

• Use of automated car washes with brushes
  

• Aftermarket cosmetic upgrades or parts installed after the original coating service
  

• Commercial, fleet, or off-road vehicles
  

Voiding Conditions:

• Use of contact or brush-style car washes
  

• Neglect of routine maintenance or cleaning
  

• Missed annual inspections (for 5- and 10-year packages)
  

• Improper care resulting in coating failure, unless covered by the one-time forgiveness under the Lifetime plan

7. Coverage Limitations

• Warranty coverage is limited to the original price paid for the ceramic coating service
  

• Interior coatings, wheel protection, glass coatings, and trim coatings are not included
  

• Reapplication due to coating failure or accident is limited to the original cost of the affected surface
  

8. What MACH-10 Will Do

If coating failure occurs under a valid warranty:

• MACH-10 or an authorized installer will reapply the coating to the affected areas at no additional cost
  

• Lifetime customers will receive one reapplication regardless of care history
  

• Subsequent reapplications will only be honored if all care guidelines are followed
  

9. Pre-Installation Requirements

To qualify for warranty coverage:

• A one-step polish must be performed on all vehicles before coating (removes ~70% of minor imperfections)
  

• A two-step polish is recommended for deeper correction (up to 90%)
  

• Vehicles over three months old require machine polishing before coating is applied
  

10. How to File a Warranty Claim

To initiate a warranty claim:

• Contact any authorized MACH-10 installer
  

• Submit your claim within 30 days of noticing the issue
  

• Be prepared to provide:
  

• Photos or videos of the affected area

• Proof of purchase and service package

• Maintenance and/or inspection records (if applicable)

11. Geographic Coverage

This warranty is valid only in the United States and Canada in areas where a MACH-10 installer is present.
International customers should contact their local MACH-10 distributor for region-specific warranty terms and service.