What This Warranty Covers

Your ceramic coating comes with warranty protection that covers reapplication of the MACH-10 coating if it fails to perform as expected under normal use and proper maintenance. This warranty does not cover paint correction, repainting, or compensation for vehicle damage - it specifically covers the coating itself.

When you maintain your coating through the required annual service, it protects against oxidation, loss of gloss, UV damage, acid rain, and paint chalking. The coating is designed to maintain its protective properties under normal environmental conditions when properly cared for.

How the Warranty Works

Your warranty stays active as long as you complete your annual maintenance service each year. The coating itself isn't maintenance-free - ideally you'd clean it every couple weeks - but we understand life gets busy. That's why the annual service exists as your warranty protection.

Annual Maintenance Service - $150 (Required for All Packages) This isn't just an inspection - it's a complete restoration service that includes:

• Full exterior wash and decontamination

• Clay bar treatment to remove embedded contaminants

• Water spot removal and coating refresh

• Plastic trim restoration

• Complete tire and wheel cleaning

• For Lifetime packages: Fresh TopCoat application

• Mobile service at your location

Missing your annual service permanently voids your warranty coverage.

Coverage Periods

5-Year Package: Five years of protection with required annual service

10-Year Package: Ten years of protection with required annual service

Lifetime Package: Protection for as long as you own the vehicle, with required annual service PLUS fresh TopCoat each year

What You Need to Know About Maintenance

The coating performs best when you clean it regularly, but we understand that's not always realistic. Between annual services, you might notice some water spotting, reduced water beading, or general dulling from environmental exposure. This is normal wear that gets addressed during your annual service.

However, certain activities will immediately void your warranty:

• Using car washes with brushes or contact systems

• Having the vehicle polished without our written authorization

• Applying waxes, sealants, or other products over the coating

• Using harsh chemicals, acids, or bug/tar removers

These can cause permanent damage that we can't fix with coating reapplication.

What's Not Covered

Environmental Damage: Water spots, mineral deposits, and etching from hard water, sprinklers, or inadequate drying are your responsibility. The coating doesn't prevent water spots under all conditions.

Physical Damage: Scratches, chips, swirl marks, and other physical damage are not covered, regardless of cause.

Pre-Existing Conditions: Any paint defects, clear coat failure, or other issues that existed before coating application are not covered. This includes new vehicles, which commonly have pre-existing damage from manufacturing, transport, or dealer preparation.

Usage Exclusions: Commercial use, racing, off-road use, or modifications that affect coated surfaces void coverage.

Accident Coverage

If your vehicle is in an accident and the coating is damaged, we'll reapply coating to the affected areas at no charge. You're responsible for the bodywork and paint repair - we handle getting the coating back on those areas.

Filing a Warranty Claim

Critical: Contact us within 30 days of noticing an issue. We'll need photos and will inspect the vehicle to determine if the problem is covered. Claims submitted after 30 days will not be considered.

Most issues that occur with proper annual maintenance are easily resolved through the warranty process.

Geographic Coverage and Transfer

This warranty is valid in the United States where we provide service. It's non-transferable - it stays with you, not the vehicle if you sell it.

Legal Terms

Binding Arbitration: Any disputes will be resolved through binding arbitration rather than court proceedings. By agreeing to this warranty, you waive your right to jury trial and class action participation.

Liability Limitations: Our total liability is limited to the cost of the original service. We're not responsible for consequential damages, loss of use, or diminished value.

Pre-Existing Damage: We're not responsible for any pre-existing damage to your vehicle. Even new vehicles commonly have damage from manufacturing, transport, or dealer preparation that may only become visible during professional preparation.

Legal Enforceability: This warranty is legally binding when you schedule service or make payment - no signature required.

Important Exclusions

Water Spot Clarification: While our annual service addresses water spots and contamination that can be removed through professional cleaning, water spots that have etched into the paint (requiring paint correction) are not covered. The annual service aims to prevent this by addressing contamination before it becomes permanent.

Maintenance Requirements: The annual service is mandatory for warranty coverage. This is not optional - missing your annual service permanently voids your warranty with no possibility of reinstatement.

Third-Party Service: You're responsible for ensuring any other detailers understand coating requirements. Damage from third-party services voids warranty coverage.

The bottom line: Keep up with your annual service, avoid the prohibited activities, and your coating investment is protected. The annual service isn't just maintenance - it's your guarantee that the coating will continue performing as promised.

For warranty service scheduling or questions, contact That1Detailer using the same information from your original appointment.