Understanding Your Coating Investment

Your MACH-10 ceramic coating provides excellent protection and performance, but let's be honest - it's not maintenance-free. Consistent maintenance is what keeps your coating performing at its peak and protects your investment.

Understanding that proper maintenance produces the best results - while knowing you're protected if things go awry - is key to getting the most from your MACH-10 investment.

Your maintenance program has three parts:

• A 3-4 day cure period right after application

• Regular bi-weekly cleaning

• The annual warranty service that ensures your investment stays protected even when life gets in the way.

Your warranty includes the Annual Maintenance Service because we get it - life happens. Work gets crazy, family takes priority, or you just don't have the time for perfect maintenance. Your annual service includes a complete exterior detail to refresh the vehicle, plus an inspection of the coating. This service acts as your safety net when regular maintenance gets forgotten, keeping your warranty protection active.

First 3-4 Days (Cure Period)

The first 3-4 day period is crucial for your coating's long-term performance. The coating continues hardening during this time and needs special care:

Avoid:

• Parking under trees (sap, pollen, debris)

• Washing or abrading the surface

• Allowing contaminants (bird droppings, water spots, sap) to sit in the sun

If contamination occurs: Remove bird droppings, water spots, or tree sap immediately using the Ongoing Maintenance Best Practices Below.

Water management: Rain is no problem following application of your MACH-10 Ceramic Coating. If the car gets wet, we simply suggest you inspect all surfaces and remove any waterspots with a damp microfiber towel.

Recommended: Clean every two weeks for optimal performance, but we understand this isn't always realistic.

When regular maintenance is skipped, you might notice:

• Water spots forming from sprinklers or rain

• Reduced water beading and hydrophobic performance

• Road grime and environmental buildup

• Slightly diminished gloss

These changes are normal and are completely addressed during your annual service.

Regular Bi-Weekly Cleaning

MACH-10 Maintenance Best Practices (Do this first!)

To maximize the value of your ceramic coating, save time and effort washing your car, and reduce the chance of introducing water spots during the wash process, utilize the MACH-10 maintenance spray for your regular car washes. This makes cleaning your car as easy as cleaning your countertops! MACH-10 Maintenance Spray applied one panel at a time, wiped with clean microfiber towels using straight-line motions, followed by a second clean towel for streak-free finish (see top of page for details on MACH-10 Maintenance Spray).

Alternate Approved Cleaning Method

If your vehicle is excessively dirty (caked on mud, dirt, or debris), alternate cleaning methods may be helpful.

• High-quality rinseless wash products or pH-neutral car wash soaps using the two-bucket method or a foam cannon followed by a drying towel.

• Touchless Car Washes: Acceptable when no spray wax or sealant options are selected.

Strictly Prohibited (Will Void Warranty)

These methods will damage your coating and void warranty coverage:

• Brush-style automatic car washes

• Household detergents or dish soap

• Abrasive cleaners, acids, or harsh chemicals

• Bug and tar removers or solvent-based products

• Polishing or paint correction without written authorization

Product Applications That Void Warranty:

• Waxes, sealants, or additional ceramic coatings applied over MACH-10

• These make it impossible to evaluate coating performance for warranty claims

Environmental Protection

• Water Spot Prevention: Never let water spots sit on your vehicle. Wipe away with MACH-10 maintenance spray as soon as they form

• Bird droppings: Remove immediately - contain acid that can permanently etch the surface within hours

• Tree sap: Remove fresh sap with MACH-10 Maintenance Spray and gentle wiping

• Road salt/industrial fallout: Remove as soon as possible to prevent bonding

Proper Drying: Always use high-quality, clean microfiber towels with dabbing motions, never dragging across the surface. Dry in shade when possible.

Annual Warranty Service - Your "Reset Button"

Required for ALL warranty packages - $150

What's included:

• Mobile service at your home/office with water + power hookups

• Complete exterior wash and decontamination

• Clay bar treatment to remove embedded contaminants

• Chemical Water spot removal

• Plastic trim restoration

• Tire and wheel deep cleaning

• Lifetime packages: Fresh TopCoat application

This service is designed for real life. Even if you haven't been perfect with maintenance throughout the year, this service restores your coating to like-new condition and keeps your warranty active.

Critical: This service must be completed within 30 days of each anniversary date. Missing this service permanently voids your warranty coverage.

Third-Party Detailer Requirements

If using another detailer, you must provide written instructions:

• No polishing, compounding, or paint correction

• No waxes, sealants, or protective coatings

• Use only pH-neutral soaps and approved methods

• No abrasive products or methods

You're responsible for ensuring they follow these requirements. Damage from third-party services voids warranty coverage.

What to Expect Between Annual Services

Your coating is designed to make car care easier, not perfect. Between annual services, some environmental effects are normal:

Normal wear that gets addressed annually:

• Light water spotting from sprinklers or rain

• Gradual reduction in hydrophobic performance

• Environmental contamination buildup

• General dulling from exposure

Not normal (contact us immediately):

• Coating peeling or flaking

• Complete loss of hydrophobic properties

• Severe staining or discoloration

Real-World Performance

The coating provides excellent protection, but it works best when you can maintain it regularly. When life gets busy and maintenance gets forgotten, the annual service ensures your investment stays protected.

Think of it this way: Regular maintenance keeps the coating at peak performance, but the annual service is your guarantee that even when you're not perfect, your coating will continue protecting your vehicle.

Questions about maintenance or need to schedule your annual service? Contact That1Detailer using the same information from your original appointment.

Remember: The annual service isn't just maintenance - it's your warranty protection and coating performance guarantee.